John Burger Heating & Air Conditioning, Inc.
Family Owned and Operated Since 1989

Call Us
(530) 673-3137
Customer Survey

* indicates required fields.

* First Name Last Name
Address:
City State Zip
* Telephone
* E-mail

If you would like to refer a friend to us, please enter their contact information below.

Full Name
Telephone
E-Mail Address:

Purpose of Visit:

Which of the following best describes the purpose of your dealer's visit:

   

Sales/Installation

   

Service/Repair

Your Experience:

 1=Very Dissatisfied
-
10=Very Satisfied
+
1 2 3 4 5 6 7 8 9 10

Schedule appointment in a timely manner

Professional appearance (personnel/vehicles/etc.)

Courtesy and friendliness

Took time to understand my needs

Knowledgeable

Kept my home neat and clean

Explained operation and maintenance of system

Explained equipment and labor warranties

Completed the work in a timely manner

Resolved any issues to my satisfaction

Overall Satisfaction


1=Definitely Would Not
-
10=Definitely Would
+
1 2 3 4 5 6 7 8 9 10

How likely would you be to recommend Carrier products to a friend or colleague?

How likely are you to recommend this dealer to a friend or colleague?

Are you interested in a service and/or a maintenance agreement?

   

Yes

   

No

   

Already have


Where did you hear about us?

Radio     Yellow Pages     Internet     Friends and Family     Installers Truck     Newspaper     Television
Flyers     Magazine     Other

Please share any additional comments or describe in your own words your overall experience (for example, what you thought the dealer did exceptionally well, or what could have been better).

empty