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John Burger Heating & Air Conditioning, Inc.
Family Owned and Operated Since 1989

Call Us
(530) 673-3137
Customer Survey

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Full Name
E-Mail Address:

Purpose of Visit:

Which of the following best describes the purpose of your dealer's visit:





Your Experience:

 1=Very Dissatisfied
10=Very Satisfied
1 2 3 4 5 6 7 8 9 10

Schedule appointment in a timely manner

Professional appearance (personnel/vehicles/etc.)

Courtesy and friendliness

Took time to understand my needs


Kept my home neat and clean

Explained operation and maintenance of system

Explained equipment and labor warranties

Completed the work in a timely manner

Resolved any issues to my satisfaction

Overall Satisfaction

1=Definitely Would Not
10=Definitely Would
1 2 3 4 5 6 7 8 9 10

How likely would you be to recommend Carrier products to a friend or colleague?

How likely are you to recommend this dealer to a friend or colleague?

Are you interested in a service and/or a maintenance agreement?






Already have

Where did you hear about us?

Radio     Yellow Pages     Internet     Friends and Family     Installers Truck     Newspaper     Television
Flyers     Magazine     Other

Please share any additional comments or describe in your own words your overall experience (for example, what you thought the dealer did exceptionally well, or what could have been better).